Shipping Policy
Shipping & Delivery Policy – KisanMitra
Effective Date: May 18, 2026
Thank you for shopping with KisanMitra.
This Shipping & Delivery Policy outlines the terms related to order processing, shipping, and delivery of products purchased from our website.
1. Order Processing
- Orders are usually processed within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays may be processed on the next working day.
- Processing time may vary during high-demand periods or due to product availability.
2. Shipping Coverage
KisanMitra currently delivers products across selected locations in India. Delivery availability may vary depending on the serviceability of the customer’s location.
3. Estimated Delivery Time
- Standard delivery usually takes 3–7 business days
- Delivery timelines may vary based on:
- Customer location
- Weather conditions
- Courier partner delays
- Government restrictions or unforeseen circumstances
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping offers may be available on selected products or minimum order values.
5. Order Tracking
Customers may receive order updates via SMS, phone call, WhatsApp, or email after the order is shipped.
6. Delivery Attempts
Courier partners may attempt delivery multiple times. If the customer is unavailable or provides incorrect address/contact details, the order may be delayed or returned.
7. Damaged or Missing Products
If you receive a damaged, defective, or incomplete order:
- Contact us within 3 days of delivery
- Share clear photos/videos of the package and product
- Our team will review and provide replacement/refund assistance if eligible
8. Delayed Deliveries
While we aim to deliver orders on time, KisanMitra is not responsible for delays caused by:
- Courier service interruptions
- Natural disasters or weather conditions
- Government actions or transport restrictions
- Incorrect shipping information provided by customers
9. Contact Information
For shipping-related support or inquiries:
📞 Customer Support: +91 99264 38886
